Conversational AI
Interactive conversations with AI that remembers context and refines responses
Have back-and-forth conversations with AI that remembers what you talked about and builds on previous exchanges.
What It Does
Conversational AI enables interactive dialogue where you can ask questions, get responses, ask follow-ups, refine requests, and build on previous exchanges. The AI maintains conversation history, understands context from earlier messages, and adapts responses based on the ongoing discussion. It's like chatting with a knowledgeable assistant who remembers the entire conversation.
Why It Matters
Not every task fits the "set it and forget it" automation model. Sometimes you need to explore a topic, refine an approach, or iterate on content through dialogue. Conversational AI handles these interactive workflows where the path forward emerges through conversation rather than being predefined.
This is particularly valuable for creative work, research exploration, and iterative refinement where you don't know exactly what you want at the start - you discover it through conversation.
Business Impact
Handle tasks that require iteration and exploration without automating the entire process. A content manager can discuss blog post ideas with AI, refine the angle through conversation, request drafts, provide feedback, and iterate to final version - all in one conversation thread that builds context with each exchange.
How It Works
Start Conversation
Open a new conversation session with specific context or goal (research this topic, help me draft this content, analyze this data).
Initial Exchange
AI responds to your first message with relevant information or questions.
Iterative Dialogue
You ask follow-ups, provide feedback, refine direction based on AI responses.
Context Maintained
AI remembers entire conversation history, building on previous exchanges without repeating itself.
Reach Conclusion
Through multiple turns, you and AI collaborate to reach the desired outcome.
Export Results
Save conversation or export final deliverables (document, analysis, etc.) for use outside platform.
Use Cases
Common Questions
How long are conversations retained?
Conversation history is retained for 90 days by default (varies by plan). You can export important conversations to save permanently outside the platform. Active conversations remain accessible indefinitely while you're using them.
Can I share conversations with team members?
Yes. You can share conversation links with team members who have platform access. Useful for collaborative research, training (show how to interact effectively with AI), or handoffs (continue conversation someone else started). Shared conversations maintain full context for all participants.
What's the difference between Conversational AI and automations?
Automations execute predefined processes automatically with minimal human interaction (scheduled reports, triggered workflows). Conversational AI handles interactive tasks requiring back-and-forth dialogue and iteration (research exploration, content refinement, data analysis). Use automations for repetitive processes with known steps, use conversations for exploratory or creative work requiring human guidance throughout.
Last Updated: 2025-10-26